Sweet Dreams Quilt Studio Offices will be closed December 24, 2020 through January 1, 2021. You can still place and download pattern orders! and you may still submit design requests, but Kim will NOT be drawing patterns during this time. We will monitor the website, emails and voicemails and respond to emergency situations. Non-emergency messages and emails will be handled after January 1, 2021.
We will encrypt your digital patterns to your Statler Stitcher Controller Number or your Red Key Number. Red Key numbers are 5-digit numbers, beginning with zero. Older controller numbers may have only 4 numbers, but newer controller numbers will have 5 numbers. Statler recommends encrypting to the key number. IF you are running a version of Precision Stitch lower than version 8.5, use the controller number.
To locate the controller and key numbers, power up your entire Statler system. Open Creative Studio software. Click on Help. Click on About. Capture those numbers.
When you set up an account on our web site, Select Statler as your machine type and enter either your 4 digit or 5 digit number in the controller number field.
If you do not actually have a Statler Stitcher machine, do not set up your account with Statler Stitcher as your machine type. No matter what type of conversion software you may have, it will not open encrypted patterns. Encrypted patterns will only open on the machine to which they were encrypted.